Who we are
We Are Bamboo Charcoal Creative Technology, a Youth Driven Web Development And Data Analytics Company in South Africa. We aim to provide affordable Websites, Copywriting, Applications, Data Analytics, Chatbots and Virtual Assistants.
Our website address is: https://bamboocharcoal.co.za/
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We will collect and save all the data that is present on a particular contact form, and we will store it and use it for purposes mentioned on the contact form in question. For example, if you fill in a news letter form, we will retain your email address information in order to send you the latest posts and updates.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to track all users who land on our website, in order to improve our website.
We do not share this information with anyone, we use it to improve our website and business.
Who we share your data with
We do not share your data with anyone.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We will collect and save all the data that is present on a particular contact form, and we will store it and use it for purposes mentioned on the contact form in question. For example, if you fill in a news letter form, we will retain your email address information in order to send you the latest posts and updates.
We will use your contact information for alerting you on your purchases, and to aid delivery. This means that the courier service will use might have your contact information and physical address.
Additional information
How we protect your data
We protect your data by using multi-factor authentication systems, encryption and secure databases, so your personal data, will never leave our hands.
What data breach procedures we have in place
We protect your data by using multi-factor authentication systems, encryption and secure databases, so your personal data, will never leave our hands. In case of a data breach, or a distributed denial of service attack. We will alert you immediately with what steps to follow to ensure that the breach has limited ramifications.
What third parties we receive data from
We do not receive any personal data from third parties. We only store your data if you’re a paying customer or client. The only data we have, is the data that you supplied.
What automated decision making and/or profiling we do with user data
We may automate site data in order to provide you with continuous, up to date analysis on your business. Only if you are a premium or enterprise development client or a client who is paying for data analytics – we might need to add robots to automate your site in order to provide accurate analysis.